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BUSINESS

Furever Pets offers items for cats and dogs

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Telisha Hicks, shown here with her dog Mia, opened Furever Pets on Sept. 18 in the 400 block of South Griffin Street.

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By William F. West
Staff Writer

Sunday, October 15, 2017

Telisha Hicks has loved cats and dogs throughout her life.

Hicks said she would slip dogs into the family house, to the dislike of her mother, but she said her father always made a way for her to keep them. She also grew up watching television shows such as Animal Planet.

Hicks' affection for cats and dogs is the reason she opened Furever Pets on Sept. 18 in the Towne Pointe Square Professional Center in the 400 block of South Griffin Street.

Furever Pets offers cat and dog accessories, beds, coats, home decor and shampoos – or as she summed up, "Anything cat and dog."

As for her clientele, she said many Baby Boomers have a pet, but she noted a younger couple entered during the evening recently to purchase a Kitty Kondo for their cats.

Hicks said she may sell cat food and dog food in the future, but she said because there are so many brands on the market she wouldn't even know where to begin.

As for where she came up with the name of her business, she said, "I thought hard and hard and long and long." She said the name is a reference to her and fellow animal lovers wanting to keep their pets for as long as possible.

Hicks is hardly new to working with pet owners.

For the past six years, she has worked for and continues to work for Dr. Robin Temple at Small Paws Veterinary Clinic along North Road Street.

Hicks said at the clinic, she is cross-trained to do just about everything, from working the front desk to drawing blood, doing laboratory work and preparing medications.

She said, as a result, she wants to make cats and dogs comfortable and happy.

She said she chose the location of Furever pets because she knows the landlord and the rent was fair and includes factoring in utilities.

"And you can't find that very often," she said of the latter.

Asked what makes Furever Pets different from other businesses selling cat and dog items, she said people ask her, "Are you going to be cheaper than others?"

Her goal is to be reasonable in her prices.

Additionally, Hicks, who's an Elizabeth City native and a 2002 graduate of Pasquotank County High School, has extensive business experience.

That's because she helped her parents, Buddy and Jackie Hicks, who have long owned and operated Classy Riders Car Wash, located along Grice Street at the southwestern edge of downtown.

Hicks said she learned first-hand the importance of customer service.

She said this means greeting people with a smile and never as a number and also taking the time to listen to them.

And she said when a customer enters Furever Pets, "I’m going to know you and your pet personally."

Furever Pets is at 401 S. Griffin St., Suite 200, and can be reached by phone at 333-1661.

The business hours are from 10 a.m.-7 p.m. Monday-Friday and from 10 a.m.-6 p.m. on Saturdays.

Furever Pets is closed on Sundays, except for today, from 1 p.m.-4 p.m., to celebrate the official opening of the business.

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