I majored in Communications in College because I realized that whatever career path I chose, it would be helpful to be a good communicator.
Success in business, and in life, depends heavily on good communication. It’s a necessary skill in every aspect of business, social and family life.
Kevin Daum wrote an article, “7 Things Really Amazing Communicators Do” (inc.com). In it he said, “How you communicate will determine if you lead, command respect, earn trust and are well-liked.
Poor communicators will suffer from confusion, low self-esteem and frustration.”
Follow Baum’s seven traits that “amazing communicators” have and you’ll probably see your business & relationships improve.
1. Communicators Connect
Amazing communicators know that people won’t start listening unless they connect intellectually and emotionally. Let your listeners feel your empathy and know you value their importance.
2. Communicators Engage
Amazing communicators know how to give and take in a reciprocal manner. Not only do they initiate conversation, they help drive the direction and encourage others to take part. They often mirror by repeating others’ comments, concerns and feelings in a manner that shows understanding and interest.
3. Communicators Disarm
People are naturally on the defensive from over-communication these days. Amazing communicators show genuine interest in others and use humor and authenticity to make themselves likable and nonthreatening.
4. Communicators Focus
If you want to lose an audience, directionless rambling is an easy way to do it. Amazing communicators are organized in their communication. If presenting, they carefully structure the ideas and stories to hold audience interest and make their points.
Plan your conversations, thinking through what comes out of your mouth.
5. Communicators Clarify
The most interesting conversations can delve into great detail. If you overwhelm your listeners, they will zone out from confusion or boredom. Don’t assume just because you understand what you’re saying that your audience does.
Amazing communicators find ways to simplify complex concepts without being condescending.
6. Communicators Reinforce
Amazing communicators understand people only retain 10 percent of what they hear, and they are artful at reinforcing key points through storytelling, context and repetition. They do this without coming off as redundant or preachy.
7. Communicators Practice
Most amazing communicators didn’t start that way. By committing time to improving, you are showing your friends and colleagues that you respect their time and attention. Sure, there are a few naturals, but most of the professional speakers and leaders practice for many hours. Their business and careers depend on it. And, truthfully, so does yours.
Remember that good communication also involves good listening skills. Watch body language and facial expressions to determine how your message is being received.
Amazing communication can happen if you’re willing to invest the time and energy to make it happen!